JOB SKILLS II

Topics:

Workplace Today & Tomorrow
Labor Force Characteristics
Workplace Diversity
Structure of Work
Importance of Self-Concept in the Workplace (Affirmations)
Importance of Taking Control of your Life
Importance of Living Positively
Getting along with your Supervisor
Role of Team Leader
Role of Supervisor
Rules for Working for Someone
Rules for Communicating with a Supervisor
Need for Obtaining Precise Instructions
How to ask Questions
How to Report Results
The Importance of being Coached on the Job
The Importance of Meeting your Supervisor’s Expectations
The Process for Resolving Problems at Work
Getting along with Co-Workers
Importance of Being Part of a Team
Value of Diversity in the Workplace
Rules for Getting Along with Other People
Good Electronic Manners
Definitions of Racial, Sexual, Age Discrimination and Ways to Avoid Them
The Dangers of Dating in the Workplace
Problem-Solving Process
Importance of Creative Problem-Solving
When Promotions and Raises are Appropriate
Proper way to Leave a Job

Exercises and Tests:

Workplace Today & Tomorrow
Getting Along with your Supervisor
Workplace Diversity Exercise
Self-Concept Exercise and Case Study
Take Control of your Life Exercise
Living Positively Exercise
Identifying your Life Skills Exercise
Know Yourself Exercise
Knowing Yourself Personal Worksheet
Team Leader Exercise
Asking Question Exercise
Reporting Results Exercise
Coaching Job Performance Exercise and Case Study
Meeting your Supervisor’s Expectations Exercise and Case Study
Getting along with your Supervisor Personal Worksheet
Being Part of a Team Exercise, Case Study and Role-Play
Value of Diversity in the Workplace Exercise
Dealing with Temperaments Exercise and Role-Play
Harassment and Dating Exercise
Getting along with Co-Workers Personal Worksheet
Problem-Solving Exercise
Two Creative Thinking Exercises
Problem-Solving Personal Worksheet
Raises, Promotions and Leaving a Job Exercise
Getting Ahead on the Job Personal Worksheet
Two Job Skill II Quizzes